Hi, how can we help you?

How can I know if my registration in the Pako Digital Wallet has been successful?

What happens if you don't receive the validation code?

What are the verification methods to access my Pako Digital Wallet?

What is Pako?

What is a Digital Wallet?

Do I need to have a bank account to register with Pako?

Can I receive money from my Pako Digital Wallet?

In what currency can I receive my remittance?

I can't receive my remittance, what do I do?

How can I make Sends between Pako Digital Wallets?

How much money can I send to another Pako Digital Wallet?

How do I send money to a person who is not registered with Pako?

What is reloading money?

How do I recharge my Pako Digital Wallet?

How do I top up my Pako Digital Wallet with a credit or debit card?

What is a Black Pako Card?

How does my Black Pako Card work?

How do I order my Black Pako Card?

What happens if my sender makes a mistake in the names on the remittance?