Dear customer, your CashPak card is enabled to make purchases in merchants affiliated with the Mastercard Network nationally and internationally.

If you have difficulty making your purchases with the Prepaid Card, please validate the following:
1. You have sufficient balance to complete the operation.
2. In the event of a replacement or customization, validate that 24 hours have elapsed since the acquisition.
3. The card is valid.

If the previous points have already been validated or you have any questions, you can continue writing to the Agent Chat or call us at 2266-8126, option 4 for more information.