The wallet PIN is a 4-digit number that provides security since only the person who knows the PIN will be able to transact with the Wallet only. You define the PIN at the time you register in the wallet. If you forget it, contact a Customer Service Agent at 22668126 or via Chat through the Application.

Remember that the PIN of your wallet is not the same PIN for ATM Withdrawals from your Prepaid CashPak Card. The PIN of your Prepaid Card was given to you upon delivery of your Prepaid Card. If you do not have it, request a new PIN at +50522668126.