How do I contact Customer Service?
Product
I forgot my Wallet PIN, what do I do?
What do I need to send money to my relative in Nicaragua?
Transactions
What is an IBAN account?
What is the Pako Wallet?
What can I do with my Pako Wallet?
More
How can I update the data registered in my wallet?
How can I update my phone number or email registered in my Wallet?
How can I purchase the Pako Wallet?
How can I top up my Pako Wallet?
How can I withdraw money from my PakoWallet?
Why do I have to define a PIN number?
Why do I have to define the security questions?
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