We have the following customer service channels for your comfort and convenience:

1.Attention Via Chat inside the Pako Wallet: attention to inquiries and transactions from Monday to Saturday from 8am to 8pm.

2. Facebook Messenger (Fan Page Pako): attention to inquiries and transactions from Monday to Friday from 8am to 5pm and Saturday from 8am to 12pm.

3. AirPak Agencies: according to business hours displayed within the Application when Searching for Nearby Agencies.

4. Dialing 4800-1717 to be attended by an executive.