What is the Pako Wallet?

It is a free mobile application that allows users to manage their money by creating an IBAN account in colones. With the Pako Wallet you can...

What is an IBAN account?

It is an electronic bank account associated with the client and at his mobile device.

What can I do with my Pako Wallet?

With your Pako Wallet you can send money to your relatives' Nicaragua Pako Wallet, transfer money to other Pako Wallets in Costa R...

What is the Currency of the Pako Wallet?

The Pako Wallet manages the balance of your money in colones.

How do I contact Customer Service?

We have the following customer service channels for your comfort and convenience: 1.Attention Via Chat inside the Pako Wallet: attention to ...

What services can I pay from my Pako Wallet?

In your Pako Wallet you can pay public services such as: Electricity, Water, Telephone, Loans and many more.

I need to recharge minutes to my phone from the Pako Wallet. How do i do it?

Enter your Pako walletSelect the “My profile” option from the side menuSelect the information you want to update: photo, number or emailConf...

How do I check the balance of my Pako Wallet?

You can check your balance by entering the application, at the top of the main menu is your balance in white, to refresh the balance you jus...

How do I check my transactions, operations or movements in my wallet?

You can check the last 15 movements in the main menu of your Pako wallet, press the option "Last movements". If you need more information, y...

I forgot my Wallet PIN, what do I do?

If you forgot your Pako Wallet PIN, you can do the following:1. Enter the "I forgot my PIN" section on the login screen and then correctly a...

How do I unlock my Pako Wallet account?

Your Pako Wallet account may be blocked due to failed login attempts with the PIN you register. For security reasons, it crashes after three...