How can I update the data registered in my wallet?

You can update your general information by visiting an AirPak agency. For your ease, the phone number and email can be updated from your Pak...

How can I update my phone number or email registered in my Wallet?

Enter your Pako walletSelect the “My profile” option from the side menuSelect the information you want to update: photo, number or emailConf...

How can I purchase the Pako Wallet?

You can download the Pako Wallet from the virtual store of the IOS or Android smartphone

What are the steps to register for the Pako Wallet?

You must do the following: 1-Be over 18 years of age. 2- Look for the Pako Wallet icon in the menu of your cell phone after downlo...

Is there a cost to register for the Pako Wallet?

Installing and registering the Pako Wallet on your mobile device has no associated cost.

How do I find out that I have already registered?

The Pako wallet will send you an SMS with a 4-digit number, this number must be entered on the screen where it is requested to enter the val...

I still haven't received the SMS?

If the SMS still does not arrive after 2 minutes, we ask you to dial the number 4800-1717 to contact Customer Service, an executive will att...

What happens if I don't receive the SMS?

If you do not receive the SMS on your mobile device, you can press the "resend SMS code" button and wait 1 minute to receive it. If the SMS ...

What do I do if the Pako Wallet sends me an error message?

If it is an error message, you should check if the message indicates what to do to solve it, otherwise you must dial the Customer Service nu...