What are the steps to sign up for the CashPak App?

To register, follow these steps:Step 1: Select the country of El Salvador.Step 2: Enter the option Are you a new customer? Sign up!Step 3: E...

How do I recover my access PIN in the CashPak App?

Enter the option of Forgot your PIN ?, Enter your identification number and the type of verification (Email or SMS), then you must enter the...

What if I don't receive the Verification Code via text message (SMS) on my cell phone or email?

If you do not receive your verification code, you cannot log into your CashPak App, so you will need to call the Customer Service Center at ...

Why do I have to define a 4-digit pin in the CashPak App?

The CashPak App PIN is a 4-digit number that provides security since only the person who knows the PIN will be able to carry out transaction...

How can I find nearby agencies?

Enter the option "See Nearby Agencies" and the localities that are around you will be displayed.

How can I unlink the device from the CashPak App?

It can be done by entering the "Unpair Device" option and it will display a message Do you want to unlink your device? You will need to reco...

What are the steps to pre-register my remittance receipt?

Once you log in, you can collect your remittance by taking the following steps:Step 1: Go to the search payment option and enter the remitta...

What are the steps to pre-register my remittance shipment?

Once you log in, you can make a remittance shipment by completing the following steps:Step 1: Select country, state and city to which you ar...